Bystox.in (“we,” “us,” “Bystox”) is dedicated to safeguarding the privacy of our users (“you,” “your,” “yourself”) of the Bystox.in website and software applications (collectively, the “Applications”) and has provided this privacy policy (“Policy”) to inform you about how we collect, use, and disclose your information gathered through the Applications.

The terms outlined in this Policy govern your use of any and all of the Applications and the information accessible on or from these Applications. The Policy explains how we may collect, use, and share any information you provide. We reserve the right to change, modify, add, or remove portions of this Policy at any time. We recommend reviewing this Policy periodically to stay informed about our current privacy practices.

This Policy aligns with the Information Technology Act, 2000 as amended, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Collection of Information

I. Types of Information Collected

a. Personal Information: This includes details that can be used to identify you, such as your name, email address, phone number, account details, physical address, or other personal details; as well as demographic information like gender, pin code, or other similar data. For this Policy, sensitive personal data such as password, financial information (bank account, credit card, debit card, or other payment instrument details) are considered part of Personal Information.

b. Non-Personal Information: This includes data that does not identify you personally, such as session, web beacons, usage data, log data, and aggregate information. We use this information to deliver our web pages upon request, tailor our Applications to user interests, measure traffic within our Applications, improve quality, functionality, and interactivity, and provide advertisers with information about the geographic locations of our visitors.

c. Cookies and Similar Data Collection Software: Bystox may install cookies or other similar data collection software on your computer or device to understand user behavior and assign unique User IDs. These cookies do not read data off your hard drive and only contain information you supply. Our advertisers may also assign their own cookies if you interact with their ads, which is outside our control.

II. Representation of Information Accuracy

You affirm that the information you provide is accurate, current, and updated, and that you have the necessary rights and permissions to share this information. Your sharing of this information and Bystox’s handling of it will comply with applicable agreements, laws, and regulations.

Use of Information

I. Purposes of Information Use

a. Order Processing: Managing orders or applications.

b. Service Provisioning: Testing and improving services, recommending products or services, including third-party offerings.

c. Customer Interactions: Handling inquiries and complaints, providing customer service.

d. Marketing: Marketing Bystox’s products and services, as well as conducting analysis.

e. User Communication: Responding to your queries and providing requested information.

f. Updates and Notifications: Informing you of new offers or services and important information regarding changes to Bystox policies.

g. Keeping You Informed: Notifying you of new content and special offers.

h. Surveys and Marketing Communications: Sending surveys and marketing communications we believe may interest you.

i. Internal Reviews: Conducting data analysis for the Applications.

j. Personalization: Customizing your experience on the Applications by presenting advertising and offers tailored to your interests.

k. Purchase Completion: Assisting you with subscription packages or services, processing payments, and providing customer support.

l. Service and Content Improvement: Enhancing services, content, and advertising on the Applications.

m. Application Integrity: Protecting the integrity of the Applications.

n. Legal Compliance: Responding to legal processes and providing information to law enforcement agencies, as permitted by law.

II. Privacy Protection

Your Personal Information will be kept confidential and used to support your relationship with Bystox, notify you of updates and activities, and other related functions. Personal Information freely available in the public domain will not be considered sensitive under this Policy. Any content you post in public areas of the Application is considered published content and is not subject to this Policy.

III. Verification of Personal Information

Bystox may use Personal Information to verify your eligibility to access and use the Applications and associated products and services. This Personal Information may also enhance your experience with the Applications.

IV. Use of Non-Personal Information

Bystox uses Non-Personal Information to understand trends, administer the Applications, study user behavior, and gather demographic data. This information may be used for marketing and advertising purposes, and to measure traffic patterns on the Applications. Since Non-Personal Information does not personally identify you, Bystox may use and disclose it for any purpose.

Disclosure

I. Handling of Personal Information

a. Disclosure to Affiliates and Service Providers: Bystox may share your Personal Information with affiliates, vendors, and contractors providing various services under confidentiality restrictions to enable them to perform services you’ve subscribed to.

b. Partnerships and Marketing: Bystox may share your information with partners, advertisers, and service providers for advertising and marketing purposes. You may opt out of promotional communications at any time.

c. Legal and Safety Requirements: Personal Information may be disclosed as permitted by law, to comply with legal processes, respond to government requests, enforce terms and conditions, protect Bystox’s rights, safety, and property, and pursue available remedies.

d. Third-Party Disclosures: Certain personally identifiable information may be disclosed to third-party services for personalization and behavioral analytics.

II. Consent to Information Collection

By using Bystox’s services, you implicitly or explicitly consent to the collection of Personal and Non-Personal Information.

III. Display Advertising and Analytics

The Applications may present display advertising and collect data about traffic via Google Analytics or similar analytical tools, including Demographics and Interest Reporting.

Information Security and Storage

I. Security Measures

Bystox employs reasonable security measures, including those mandated by the Information Technology Act, 2000 and the Information Technology Rules, 2011, to safeguard your data and protect it from unauthorized access. You acknowledge the inherent risks of sharing information over the internet and release Bystox from liability for security breaches unless caused by gross negligence.

II. Data Storage

Your data will primarily be stored electronically, but some information may also be stored physically. Bystox may store, collect, process, and use your data in countries other than the Republic of India while complying with applicable laws. Agreements with third parties may involve storing your information in or outside of India, and Bystox will take reasonable steps to ensure the security of your data.

III. Force Majeure

Bystox will not be held responsible for loss, damage, or misuse of your Personal Information due to events beyond our control, including sabotage, fire, floods, explosions, acts of God, civil commotion, strikes, riots, war, hacking, and unauthorized access.

Third-Party Websites, Applications, and Services

The Applications may contain links to third-party websites and services. Such sites are governed by their own privacy policies. Once you leave our servers, your data is subject to the policies of the operator of the site you visit, which may differ from ours. Contact the respective website or application for their privacy policy.

Access, Correction, and Deletion

You may request access to, correction of, or deletion of the information Bystox maintains about you by contacting us at contact@bystox.in. If you request deletion, please be aware that this may impact your registration or access to certain features of the Applications. Some data may be subject to retention due to legal or law enforcement requirements.

If you have any questions or concerns about this Policy, please contact us at contact@bystox.in