After a Bengaluru-based customer reported an issue with the Zomato app, the company’s humorous response sparked laughter among social media users. The customer noticed a glitch in the app regarding the inability to edit birthdays and anniversaries, sharing a screenshot on X and tagging Zomato. In response, Zomato delivered a witty comeback, igniting a viral sensation. Following the initial banter, the company further engaged with the customer by asking for feedback on their joke, adding to the amusement.
While sharing a screenshot on X, Shobhit Bakliwal humorously questioned Zomato’s policy, asking, ‘What if someone remarries @zomato?’ The screenshot displayed his profile on the Zomato app, highlighting the app’s feature that allows users to change their mobile number, email, and gender but not their birthdays and anniversaries.
Following the tweet’s viral reception, Zomato responded with a witty reply from their customer care team. They wrote, “Oh, no ‘edit’ for anniversaries? We didn’t anticipate Zomato would become a marriage counselor! If someone decides to ‘remarry’ their meal, we’ll just have to celebrate their culinary commitment with extra flavor and maybe a side of confetti.”
Bakliwal shared Zomato’s response on X with the caption, “Bhai, kehna kya chahte ho? [What do you want to say?]” Zomato commented on this tweet and humorously asked, “Kaisa laga mera mazak! Samajh nahi AI? [How did you like my joke! You don’t get it?]” The company also assured Bakliwal that they will address the issue, stating, “But jokes apart, thank you for catching that. We’ll get it sorted.”
In response to the query “What if someone writes the wrong anniversary date?” Zomato replied, “Then they must order two cakes to deal with the tricky business (one for the oopsie moment & one for the real deal).”
To the suggestion “You can create another account,” Zomato has not publicly responded as of yet.
The comments from various individuals showcase a mixture of humor and light-hearted banter regarding the topic of editing anniversary dates on the Zomato app. These comments reflect the creativity and wit of social media users in responding to the situation.
Regarding the specific comments:
- “New life, new account” suggests a playful approach to dealing with changes in personal circumstances.
- The suggestion to “remarry on the same date” adds a humorous twist to the idea of celebrating anniversaries.
- “Looks like they don’t favor divorces” humorously speculates on Zomato’s policy regarding relationship changes.
- The remark about the admin asking Grok (presumably a humorous character) for a response adds a humorous perspective on how companies handle social media interactions.
- Lastly, the comment about Zomato using a response generated by ChatGPT acknowledges the use of AI or automated responses in customer interactions.
Overall, these comments demonstrate how social media users engage with and interpret online interactions, infusing them with humor and creativity.